Program Visibility

We are committed to providing our clients with complete and immediate visibility into the performance of their programs.

Each client’s program results are available through our online Client Reports Portal, Triplefin 20/20, which is password-protected and features the following:

  • Numerous standard reports at no charge, including orders, shipments and inventory
  • Customized reports by client request
  • Program snapshot of daily activity
  • Downloadable into various software programs

In addition, we provide additional visibility and analysis through:

  • Regularly scheduled program reviews by Triplefin Account Managers
  • Remote Client Monitoring service which enables clients to listen to their Contact Center programs at any time and from any location
  • Customized management reports