Consumer Relations

If you’ve ever called a toll-free number on the back of one of your favorite consumer products, you may have actually called Triplefin.

Our experience includes answering routine questions regarding product usage, documenting and forwarding adverse effects, transferring calls to our clients’ help desk for further assistance and fulfilling MSDS sheets.

Our services include:

• Online Knowledge Management Database set-up and maintenance
• Toll-free, e-mail and mail product inquiry management
• Follow-up communications with consumers via phone, e-mail, fax and mail
• Database management
• Comprehensive Management Reports